CRMC-West 214 E. 23 St. Cheyenne, WY 82001
CRMC-East 2600 E. 18 St. Cheyenne, WY 82001
Health & Fitness 1620 E. Pershing, Cheyenne, WY 82001

(307) 634-CARE

Patient Representatives

Listening to the patient is one of the patient representative’s most important jobs. A smile, a laugh or a squeeze of the hand can help the patient emotionally, and the end result of a patient representatives contact with them is they know that Cheyenne Regional Medical Center cares about them.

(307) 633-7768 - evenings and weekends, contact the House Supervisor

Patients lie in their hospital beds with plenty of worries, from the seriousness of their illness, fear of surgery, worries about money and lost wages to concerns of child care, pet care and home chores.

That’s where the patient representatives come in at Cheyenne Regional Medical Center.

The patient representative’s job is to be sensitive to each patient’s needs and feelings. They are the patient’s friend for personal, non-medical needs, comfort and bridging any communication gaps between patient and medical staff.

Patient representatives help make the patient as comfortable as possible and help improve delivery of care.

In addition, the representatives assist the nursing staff by providing individual attention and caring, giving the nurses more time for the medical needs of the patient.

The primary job of our patient representatives is to take care of patient and family member concerns. The patient representative is an advocate for the patient and their loved ones.

A patient representative visits patients and assists patients and family members in solving minor problems; major patient problems are promptly forwarded to the appropriate person/department. The patient representative follows up to document resolution of any major concerns.

Cheyenne Regional Medical Center’s Patient Representatives can be reached by calling extension 7761, Outside the hospital, call 633-7761, or contact the switchboard operator. Evenings and weekends, contact the House Supervisor.

Disclaimer - CRMC's core values are to provide quality patient care and outstanding patient satisfaction to all our patients. Part of providing quality patient care and outstanding patient satisfaction is respecting your privacy rights and maintaining the confidentiality of your medical records. For more information on patient privacy please read our patient privacy policy. CRMC will not use or disclose your health information for any purpose not described in this Notice without your written authorization.

Health information provided on Cheyenne Regional Medical Center's web page is intended as a guideline and not as a specific medical protocol. Every actual medical situation - emergency or non-emergency - is unique to each individual, and requires the clinical judgment of a qualified physician. For more information, or clarification, we recommend that individuals contact their personal physician.

Our Web site may include information and other material prepared by other sources. We also link to other Internet sites and resources. This information and links are provided as a courtesy. We are not responsible for the availability, updating, and accuracy of any information provided on these outside sites or for the privacy or security of these outside sites.

The information on this Web site is general in nature and is not intended as a substitute for consultation with a doctor and a particular treatment plan. The material provided is not intended to create, and the receipt of it does not constitute, a doctor-patient relationship. Should you have any health-care-related question, you should contact a doctor and arrange a consultation. Any e-mail generated from this Web site may not be secure and is not intended to create, and the receipt of it does not constitute, a doctor-patient relationship. E-mail communication is not intended as a substitute for consultation with a doctor.